Thank you for your post, if you followed those steps and you haven’t had any luck, you may be experiencing a different issue.
Do you have any unprocessed maps in any folders or in hidden locations? Please ensure that you don’t have any filters turned on so you are able to view all of the maps and folders.
If you have any unprocessed maps you need to delete those first and then try to download your maps. If you need help finding the filters let me know and let me know if you have any unprocessed maps/stuck.