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Reply To: "Processing Paused"

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Hello Lucy,

Thank you for your post. I just have some questions so I can narrow down the issue.

1. What device OS are you running? iOS 13 or Android 9, etc.
2. What model is your device, i.e. iPhone 8 or Samsung Galaxy s9, etc.
3. What version is your Avenza Maps app?

Let me know and once I have a better idea I will be able to advise, additionally, can you send a screenshot of your My Maps tab to