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#35352
xavier
Moderator

Hello,

Thank you for your post. I just have a few questions so I can provide some assistance.

1. Do you happen to have a metal case for your device? If so, when you remove it does it work?
2. What is the make and model of your device?
3. On the Avenza Maps app > Settings > Map View, do you have Magnetic North turned on or off?

Let me know and we will proceed from there.