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10.6 Installation Error?

Home Forums MAPublisher 10.6 Installation Error?

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #26780
    Matthew
    Participant

    Hi,
    When I run the 10.6 setup file, I get the Map Publisher screen and language choice. I choose english. Then, I get a Windows Installer window with the following text and have no choice but to click OK and no installation…

    Windows ® Installer. V 5.0.18362.1

    msiexec /Option <Required Parameter> [Optional Parameter]

    Install Options
    </package | /i> <Product.msi>
    Installs or configures a product
    /a <Product.msi>
    Administrative install – Installs a product on the network
    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
    Advertises a product – m to all users, u to current user
    </uninstall | /x> <Product.msi | ProductCode>
    Uninstalls the product
    Display Options
    /quiet
    Quiet mode, no user interaction
    /passive
    Unattended mode – progress bar only
    /q[n|b|r|f]
    Sets user interface level
    n – No UI
    b – Basic UI
    r – Reduced UI
    f – Full UI (default)
    /help
    Help information
    Restart Options
    /norestart
    Do not restart after the installation is complete
    /promptrestart
    Prompts the user for restart if necessary
    /forcerestart
    Always restart the computer after installation
    Logging Options
    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
    i – Status messages
    w – Nonfatal warnings
    e – All error messages
    a – Start up of actions
    r – Action-specific records
    u – User requests
    c – Initial UI parameters
    m – Out-of-memory or fatal exit information
    o – Out-of-disk-space messages
    p – Terminal properties
    v – Verbose output
    x – Extra debugging information
    + – Append to existing log file
    ! – Flush each line to the log
    * – Log all information, except for v and x options
    /log <LogFile>
    Equivalent of /l* <LogFile>
    Update Options
    /update <Update1.msp>[;Update2.msp]
    Applies update(s)
    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
    Remove update(s) for a product
    Repair Options
    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
    Repairs a product
    p – only if file is missing
    o – if file is missing or an older version is installed (default)
    e – if file is missing or an equal or older version is installed
    d – if file is missing or a different version is installed
    c – if file is missing or checksum does not match the calculated value
    a – forces all files to be reinstalled
    u – all required user-specific registry entries (default)
    m – all required computer-specific registry entries (default)
    s – all existing shortcuts (default)
    v – runs from source and recaches local package
    Setting Public Properties
    [PROPERTY=PropertyValue]

    Consult the Windows ® Installer SDK for additional documentation on the
    command line syntax.

    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Independent JPEG Group.

    #26785
    Kate
    Keymaster

    Hi Matthew,

    Thank you for your post! If you can please try running the installer through a Command Prompt window using the following steps:

    Open a console window, navigate to the path of the installer and type:
    Setup.exe

    This will allow you to run the setup using the command window.

    However, if that doesn’t work, could you also try a silent install:
    Open a console window, navigate to the path of the installer and type:
    Setup.exe /silent

    If this still does not work, can you please send the installation log by doing the following command in the console window:

    Navigate to the path of the installer and type:
    Setup.exe /debuglog [output directory & filename].txt being sure to replace the output directory & filename components with a location and filename for the debug log.

    If you can please also confirm whether you have Illustrator installed in the default location or a custom location?

    If you can please send this file to support@avenza.com we will be better able to get this addressed and hopefully get you up and running with MAPublisher 10.6 as fast as possible!

    Thank you,

    Kate
    Avenza Support

    #49511
    Anonymous
    Inactive

    My android phone does not support installing Avenza Map, is there any way to fix it, help me. I use my phone Xiaomi Android 7.1.1

    #49541
    edgar
    Moderator

    Hi There,

    When it comes to Huawei, Xiaomi, and Oppo phones – please be aware that the following phones could have potential issues in certain regions in the world. Unfortunately, it is currently unknown all of the regions where issues can occur, however we have received information that some users within China, Australia, and South America have issues with the Avenza Maps app on those devices.

    The reason for these issues is because Google Play Services cannot be used. The Avenza Maps app uses Google Play Services in the app, for the Avenza Map Store and other elements of the app as well. You will continue to be able to use other sections of the app. If you have more questions please reach out via https://support.avenzamaps.com/hc/en-us/requests/new

    Thank you,

    Edgar
    Avenza Support

Viewing 4 posts - 1 through 4 (of 4 total)

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