I was trying to import a route like I have previously. I noticed that I was not able to access my file saved to my iPhone internal storage. I was able to see the file, but was not able to select it. I’m using iOS 13.3 and Avenza Maps version 3.8. Is there a new version or trick I should know about?
The issue sounds like it is a file format issue, but I’m not sure without seeing it. Or, you may be importing in the wrong area causing it to think it’s the wrong file format. For example, you could be importing in the map section and that area will only accept Map type formats.
Additionally, if you could send an email to our support team: firstname.lastname@example.org and attach the file you are trying to import; they will be able to assist you and possibly replicate the issue you are experiencing.