Thank you for your post! With the new release of version 3.6 of the application, we have dropped support for older versions of the Android operating system. The application is only compatible with devices running Android 6 and higher. If possible, can you update your operating system? To do so, please go to the Settings app on your device and tap Software Update to ensure you’re running the highest version available for your device.
Great, where can I get that version? Just pulled two new devices out of the box that are incompatible with the version in the play store. Seems like quite a few apk download sites out there but they feel a bit sketchy.
Any device running Android 6 or higher will be compatible with the version offered in the Google Play Store. Unfortunately, we no longer support Android 5 and cannot offer the APK for download. It’s up to your discretion if you want to download it from another source, however, we don’t monitor the legitimacy of other sources nor do we provide support or guarantee it will work on your device. Please let me know if you have any further questions!