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Limited Maps Loading

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This topic contains 1 reply, has 2 voices, and was last updated by  rebecca 11 months, 2 weeks ago.

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  • Author
    Posts
  • #11813

    mstoeber
    Participant

    Hey there,
    My organization has the Pro licences, however we have run into the problem of only being able to upload 21 maps, instead of all our maps. Is this a new issue with side-loading maps through iTunes? Is there a work-around? It’s pretty important we get all our maps on the staff iPads, please help!!!

    #11860

    rebecca
    Moderator

    Hello,

    Thank you for your post! Are you trying to import the maps via iTunes File Sharing? Is there enough available storage on your device to hold all of the maps you are trying to import? If you import in smaller batches of maps does it work? Does it stop when you reach one specific map? If so, if you remove that map, does it work?

    If the issue persists could you please contact us here:http://help.avenzamaps.com/customer/portal/emails/new

    With more information so we can investigate further?

    Let me know if you have any further questions!

    Best,
    Rebecca Bennett
    Applications Specialist
    Avenza Systems Inc

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