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Where are my maps stored on a Samsung Tablet?

Home Forums Avenza Maps General Where are my maps stored on a Samsung Tablet?

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    Posts
  • #6613
    cdurrell
    Participant

    Hi, a few months back I started downloading a significant collection of maps using Avenza Maps to my Samsung Galaxy Tab A6 (a 10″ Android tablet), these proved invaluable at the time for our trip through the remote Australian outback. Subsequently the tablet has shown a range of issues and I now need to do a factory reset. I haven’t been able to identify where the map collection is located so that I can back it up prior to the reset. Hoping you can assist. Cheers. Chris

    #6626
    rebecca
    Member

    Hi Chris,

    Thank you for your post. Your map collection is stored within the app and is not available to be exported. You can do a full backup of your device using an app called Helium, but you cannot export any of the maps off of your device. We recommend backing up your data (placemarks, lines/tracks) regularly, so please do that before you reset your device. There is information on how to export map features available here: http://help.avenzamaps.com/customer/en/portal/articles/2460172-exporting-map-features-android-
    If you run a full backup using Helium, all your map features should be kept with the maps

    If you do not back up your device, your imported maps will have to be reimported, and your store maps redownloaded from your Map Store account. You will also have to reimport your map features (placemarks, tracks/lines).

    Let me know if you have any other questions!

    Best,
    Rebecca Bennett
    Application Specialist
    Avenza Systems Inc

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