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Kate

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Viewing 15 posts - 1 through 15 (of 78 total)
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  • in reply to: synchronising on two apple iphone devices #24555

    Kate
    Moderator

    Thank you for your post. Unfortunately, at this time there is no way to synchronize map features automatically between devices, as any map features collected (tracks, points, etc.) are local to the app itself until such time as they are exported. In order to access your GPS tracks on your second device, you will need to export them from your first device and then import it into your second. This is a feature that we are looking into implementing in the future, but at this time it is still in the early research stages.

    For more details on how to export and import features on an iOS device, please see the two help articles below:

    https://support.avenzamaps.com/hc/en-us/articles/360035074732-Exporting-map-features-from-a-map
    https://support.avenzamaps.com/hc/en-us/articles/360035074752-Importing-map-features-to-a-map

    In addition, please note that if you are using the app for work-related activities, you do require a Pro subscription for each device in use.

    If you have any questions about this process please don’t hesitate to reach out to us via the form at support.avenzamaps.com

    Kate
    Avenza Support

    in reply to: Changing folder to collecton #24292

    Kate
    Moderator

    Hi Dave,

    Thank you for your post. That is correct – because the folder is quite large, converting it to a collection can take a bit of time to process. Please note that a collection does not stitch the maps together into a single map, but rather allows you to move between maps based on movement, scale, etc. This allows you to switch between maps automatically without the need to open the new map you are needing manually.

    Please let me know if you have any further questions!

    Kate
    Avenza Support

    in reply to: Transfer maps to new smartphone #24008

    Kate
    Moderator

    Hi David,

    Thank you for your post! You can email the local purchase history to support@avenza.com!

    Kate

    in reply to: How to create a bundle for custome locations? #23624

    Kate
    Moderator

    Thank you for your post. Map Store maps remain unlimited regardless of the subscription level (free, Plus or Pro), as the prices are set by the individual vendors that are hosting them. For custom maps, if you are using the free version of the app, you are limited to 3 active maps at a time. You can import as many as you would like, however, only the first 3 will be active.

    There are a couple of ways to import multiple maps at once. The first is to use the Storage Locations import option to multi-select maps from either your device storage or another file-sharing system that you have installed on your device. The other option is to create a .avenzamaps file that allows you to list out the maps in a text-style file and bulk import them that way without the need to multi-select.

    For more information on the .avenzamaps file, please see our help article available here

    If you have any further questions, please don’t hesitate to reach out to us via support.avenzamaps.com and we’d be happy to help!

    Kate
    Avenza Support

    in reply to: Collecting features in GPS mode to a specific layer #23445

    Kate
    Moderator

    Hi,

    Thank you for your post. This is absolutely possible within Avenza Maps! To change the active layer you will need to:

    1. Tap the Map Features list (pin with the 3 lines)
    2. Long press on the layer that you wish to make the active layer to enable edit mode
    3. Tap the pencil icon at the top of the screen to enter the edit dialog
    4. Toggle “Set to Current Layer” on to make this the active layer

    When you need to switch the active layer, repeat this process for that respective layer.

    If you are still having any problems, please let us know by reaching out via support.avenzamaps.com

    Kate
    Avenza Support

    in reply to: Geopackage #23399

    Kate
    Moderator

    Thank you for your post.

    We currently do not have any plans to have geopackages implemented into MAPublisher, however, I am happy to get this filed with our development team for their review! If we do get this implemented in a future release, we will let you know via email!

    If you have any other questions or problems in the interim, please don’t hesitate to reach out to us via support.avenza.com

    Kate
    Support Specialist

    in reply to: Transfer maps to new smartphone #23267

    Kate
    Moderator

    Hi Ted,

    The steps provided above generally only apply to iOS devices. For Android devices, you are required to log into a Map Store Account before any purchases can be made. I checked the email you provided and there are indeed several purchases linked to that account. To access those maps, please open the app, tap on the head/bust icon at the top of the My Maps tab, and log into your account. Once logged in, you should see all your previously purchased maps listed and available to download.

    Please let me know if you have any further questions!

    Kate

    in reply to: Apple Carplay #22826

    Kate
    Moderator

    Thank you for your post. We do have this filed as a feature request with our development team, however, at this time there are no immediate plans to integrate with Apple CarPlay.

    in reply to: US Survey Miles => Miles in Scale Bar #22651

    Kate
    Moderator

    Hi Richard,

    Thank you for your post. This can be done by adjusting the scale bar label to reflect “Miles”. To do this, while in the scale bar settings go to the Labels tab, then Customize Labels at the bottom. You will then want to adjust the Ratio Label to reflect the unit you’d rather display. For example:

    Existing label – 1 %page_unit% = %world_per_page% %world_units%
    Displays as – 1 inch = 157 US Survey Miles

    Change to – 1 %page_unit% = %world_per_page% Miles
    Displays as – 1 inch = 157 Miles

    Within the Customize Labels, you will see the definitions for the variables that are being used, and you can customize further to get the exact result you want.

    If you are having any problems or have further questions please feel free to reach out to us using the form at help.avenza.com

    Kate
    Avenza Support

    in reply to: Style from ArcMap #22520

    Kate
    Moderator

    Unfortunately, at this time there is no way to import a defined style from ArcMap (e.g. .lyr or .xml file). We do have this filed with our development team however, as something to look into implementing.

    in reply to: Navigation Units #22519

    Kate
    Moderator

    Thank you for your feedback. We have filed this request with our development team for their review!

    in reply to: Support IOS multitasking: Split view #22238

    Kate
    Moderator

    You’re very welcome Michael! If there is anything else that I can help with please don’t hesitate to reach out!

    in reply to: Cannot upload old KML map #22230

    Kate
    Moderator

    Hi Jamie,

    Thank you for the additional information. KMLs can only be imported into an existing map as they contain features (points, lines, areas), and as such are not the map file itself. This is why you are seeing that error message. To import this file:

    1. Open a map that covers the area you need
    2. Tap the map features icon (pin with 3 lines) at the bottom right of the screen)
    3. Depending on which platform you are using tap the ‘+’ icon (Android) or the square with the downward arrow (iOS) to import features
    4. Navigate to where the KML is stored and select it for import

    Please let me know if this works!

    in reply to: Support IOS multitasking: Split view #22225

    Kate
    Moderator

    Thank you very much for your feedback and suggestions! I will be sure to get this filed with our development team for their review! If you have any other questions or suggestions, please feel free to comment here or message us directly via the form at help.avenzamaps.com

    Kate
    Avenza Support

    in reply to: Cannot upload old KML map #22224

    Kate
    Moderator

    Thank you for your post. As long as the map is a geospatial PDF or a GeoTIFF you should be able to import it without any issue. In addition to these two, we also support JPG as long as they are in a zipped folder with the applicable reference files. What file format is the map?

    For more details on the file formats that we support for import, please see our help articles below:

    Android – http://help.avenzamaps.com/customer/en/portal/articles/2934897-importing-a-map-android-

    iOS – http://help.avenzamaps.com/customer/en/portal/articles/2936861-importing-a-map-ios-

    If you are still having issues, please don’t hesitate to respond here, or reach out to us via the form at help.avenzamaps.com

    Kate
    Avenza Support

Viewing 15 posts - 1 through 15 (of 78 total)