Avenza Technical Support Form

Having an issue you can't solve? Maybe we can help. Submit your questions, bug reports, and other general comments about our products to our technical support team.

Unlimited technical support and assistance is provided free of charge to MAPublisher® and Geographic Imager® license holders who have a current maintenance program membership.

All non-maintenance technical support matters are subject to a $49 USD per incident fee. Please see the maintenance page for details.

For Avenza Maps, visit the Avenza Maps Support Centre.

This form is secured to protect your information.

Tell us about yourself


Required if you have active product maintenance. Enter existing MAPublisher and/or Geographic Imager license key(s). Separate multiple license keys with comma.

About your computer or mobile device


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About your issue


Upload a file for Avenza Support to view. You should ZIP multiple files together. Maximum upload file size is 8.0 MB.

Payment Information


(only complete payment information if you do not have active product maintenance)

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Your credit card will not be charged on form submission. It will be charged before the license rehosting process is complete.

Note: All prices are in US dollars. However, due to local banking and credit card regulations, you will be billed in Canadian dollars at the current Canadian/US exchange rate (only if you are paying by AMEX or MasterCard). All VISA orders will be processed in US dollars. Applicable taxes will be applied to Canadian orders.

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